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01/21/2016

FIS GmbH Once Again Obtains SAP Partner Center of Expertise (PCoE) Certification

To guarantee that partners fulfill the quality requirements defined by SAP in regard to support standards, tools, product-related know-how and service quality from a technical and organizational point of view, SAP grants its PartnerEdge VAR partners the Partner Center of Expertise status.

FIS GmbH regularly participates in the associated audit and has just obtained the SAP PcoE certification for the third time in a row.

 

The requirements relative to the SAP Partner Center of Expertise status have become more and more demanding in the past years in order to keep service and support for SAP users provided by partners on a uniform and worldwide high quality level in regard to technique and organization. The performance of the entire FIS support infrastructure ensures these requirements, which has once again been confirmed by the recent SAP Partner Center of Expertise (PCoE) certification. Besides telephone and e-mail, FIS GmbH uses its own Support Management System FIS/oss for the 24/7 SAP support with the SAP Solution Manager Enterprise Edition as central platform. Consequently, FIS GmbH is the first contact in the SAP support to offer its customers know-how at the highest level.

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