Sales in e-commerce have been growing strongly for years. Enterprises must take the opportunity to establish the Internet as an additional distribution channel. The reason is that nowadays, people are used to doing online research before buying a product - in the B2C as well as in the B2B area. The best thing is to meet potential customers directly on the Internet and offer your goods or services there.
In so doing, enterprises cannot only reach their existing customers in a better way, but also approach completely new and previously unknown sales prospects. The online shop should be used as a service for prospective and existing customers; here, they can search for products, view valuations and contact enterprises. If this issue is understood and properly implemented, your own online shop will offer an important instrument for sales increase and satisfied customers.
Even enterprises that already operate an online shop always have to go along with the trend, question their current techniques and inspire customers by using the appropriate modules in their online shop.
Under the roof of the FIS Group, FIS and Medienwerft are at your service as competent partners in e-commerce. While FIS has the necessary know-how in the area of technical integration of your shop system, Medienwerft will be at your side as a brand and e-commerce agency with long-term experience when it comes to your e-commerce strategy and its implementation.
The technical basis of your online shop is very important in this connection to ensure that processes are created as conveniently as possible for customers. SAP Commerce Cloud, one of the leading shop systems, is an innovative omnichannel platform for unique shopping experiences in all trade channels and offers customers a singular and personalized customer journey by means of its modules.