The most important business relationship is the relationship with your customers. Strengthen this relationship and establish your customer relationships easily and efficiently by identifying the customers' needs in due time. The solution for an optimal CRM is the SAP Hybris Cloud for Customer software with its comprehensive functions, particularly combined with SAP Hybris Commerce. With SAP Hybris Cloud for Customer, you recognize sales potentials and provide networked customer information for sales and distribution, marketing and customer service. Particularly in the Customer Engagement & Commerce field, these two solutions are leading.
Social media increasingly become the platform for exchanging opinions and experiences relative to brands and products. This also applies to your customers and sales prospects that contact you via these media. With SAP Hybris Cloud for Customer, you get effective tools for your SAP system to make knowledge from these important channels available for your company. By relying on FIS solutions as central platform, you interact quickly and effectively with your customers and sales prospects in accordance with a qualified Customer Relationship Management.