Online trading has become extremely significant and is essential for successful B2B business. This is why companies rely more and more on digital platforms in order to provide their customers with tailored services and outstanding shopping experiences. Long-term customer retention can only be established if companies offer digital assistance to their customers and simplify their daily routine. B2B online merchants supporting their customers beyond standard when it comes to automation and simplification of daily processes stand out from the competition. 

FIS/eLabel enables you to provide your customers with such a service that really simplifies repeat orders of articles: The customer uses FIS/eLabel to select the requested label size, places the label on the warehouse shelf and scans the requested label. The customers are guided automatically to the selected article in the online store. As a result, your customers do not only benefit from convenient and quick scanner handling, but, at the same time, they also reduce the error rate, which is considerably higher when data is entered manually. 

Customer retention through additional service 

Easy and convenient handling 

Easy integration into the existing online store 

Individual conditions stored directly 

Your benefits from FIS/eLabel

• Stabilize your customer retention using a precious additional service 
• Quick bar code scanning simplifies repeat orders for your customers and avoids input errors 
• Define the B2B conditions agreed upon with your customers in the bar code 
• Customized and individual: choose from numerous adhesive label sizes and adjust them according to your requirements 
• No maintenance efforts: your customers do not have to worry about maintenance and updates 
• Quick and easy integration of FIS/eLabel into the existing online store of your company 

SAP Competency Framework SAP CX EXPERT STATUS FOR FIS AND MEDIENWERFT

SAP’s Competency Framework demonstrates the expertise a consulting and implementation partner has in a particular area. 

FIS and Medienwerft have achieved the CX Expert status, the highest partner status within the SAP Competency Framework in the area of Customer Experience, which designates the FIS Group as experts in the areas of e-commerce, sales, service and marketing.

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Lean Commerce FOCUSING ON THE ESSENTIAL

Skills shortage, dire economic straits, cost saving. There are many reasons why companies long for an e-commerce strategy that is efficient in all areas – both in process and cost design. 

Lean commerce is the approach of the FIS Group to put this wish into practice.

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Interested in FIS/eLabel? Request personal consulting

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Further services FOR YOUR SUCCESSFUL E-COMMERCE

E-Commerce

Digital distribution and communication channels have become an integral part of the B2C business. However, digital platforms also become more and more important for the trade with business and corporate customers. Reliable information in real time on products, availabilities, prices and delivery periods is equally appreciated by private and business customers. This is why companies… Read More »FIS/eLabel

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