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Successful on Online Marketplaceswith FIS/TradeFlex

Successful on Online Marketplaceswith FIS/TradeFlex

Online marketplaces enable a fast and flexible tapping of new sales markets and customer groups as nowadays, more persons start their product search on online marketplaces than on Google. Marketplaces, such as Amazon, eBay, OTTO and Conrad offer unique benefits for enterprises in B2C as well as in B2B, which include, for instance, their international reach, a nearly unlimited article selection, individual advertising opportunities and optional shipping services. In order to exploit these benefits and achieve higher margins including maximum customer satisfaction, a deep integration of the systems involved should be generated.

One application for all marketplaces

Automated, practical, good: hardly any manual efforts and reduced error rate

SAP integration from article selection to payment processing

The missing puzzle piece between marketplaces and SAP

Efficient processes through comprehensive and deep SAP integration 

Your benefits from FIS/TradeFlex

  • Faster than your competitors 
    You are faster than your competitors due to the deep SAP integration of FIS/TradeFlex and benefit from automated and smooth processes.

  • Little manual efforts when listing the products 
    Uploading new articles easily and quickly? Place a multitude of articles on marketplaces – without manual efforts.

  • Connecting new marketplaces with just a few clicks
    Would you like to act on several marketplaces quickly and easily? Connect new platforms with just a few clicks and start your activities immediately!
  • Payment processing made easy
    Benefit from fully automated processes in SAP when it comes to postings, order creation and invoicing of sales data generated on the marketplace. 

  • Best prepared for returns and reversals
    With FIS/TradeFlex, returns and reversals are processed in an automated way and are directly connected to the processes in the ERP system.

  • Uncomplicated sales abroad
    FIS/TradeFlex supports the implementation of the one-stop shop law so that EU sales are simplified
    in terms of tax law.

All online marketplaces and sales platforms in one application

In the short video you will learn the benefits of FIS/TradeFlex for SAP users and get an impression of the solution’s functionality:

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FIS/TradeFlex – How SAP Users Are Successful on Online Marketplaces

Our References – the best evidence

Before using FIS/TradeFlex, it was not clear to us what facilitation this solution would provide us with for sales processing in SAP. By connecting diverse marketplaces and the automated processes, we have incredibly gained in reach. The FIS/TradeFlex implementation is a success for us in all respects.
Alexander Sator, CEO Testrut (DE) GmbH
It is a great advantage that FIS is responsible for the process-related aspects. They include the listing of new products, complete order-to-cash processing and returns/cancelation processing. For us, this means in particular that we have more resources for the strategic orientation of our marketplace connections.
Karoline Leonhardt, Team Leader Analytics & Projects bei RE-INvent Retail GmbH
During the time of temporary store closures, the idea of connecting some stores as sellers to the Voelkner marketplace was developed. The product portfolio is currently still restricted to old stocks, residual items, reserves for special depreciation, etc., which we can offer to a wide range of customers in this way. With FIS/TradeFlex, we enjoy the luxury of full integration with completely automated processes. Some stores have meanwhile been connected successfully. Currently, nothing can prevent a successful rollout.
Sebastian Meier, Head of Retail Organization
With FIS/TradeFlex, it is very easy for us to place offers and it saves us a considerable amount of time compared to other solutions. Furthermore, background processing with automatic order creation, order release and payment processing in SAP is an enormous relief for us.
Uwe Saupe, Filialleiter Conrad Leipzig

The marketplaces of your choice – only a few clicks away

With FIS/TradeFlex, you can quickly and easily connect B2C and B2B platforms. Thanks to standardized processes, no development efforts will arise for marketplace connection: you select the marketplaces – FIS/TradeFlex implements the connection and automates the processes.

The following online marketplaces and platforms are already available in FIS/TradeFlex. Your requested marketplace is not included? Please contact us. We constantly enhance our portfolio. We will be pleased to connect the marketplaces of your choice in a prioritized manner.

  • Amazon
  • Allegro 
  • AutoDoc 
  • Cdiscount 
  • Conrad 
  • eBay 
  • fnac 
  • Fruugo 
  • Galaxus
  •  hood.de 
  • Kaufland.de 
  • ManoMano 
  • MediaMarkt Saturn 
  • mercateo 
  • Metro 
  • OTTOmarket
  • Shop Apotheke
  • Toolineo 
  • voelkner Marktplatz 
  • wayfair.de

For providers using FIS/TradeFlex, the resource-intensive connection of API interfaces and the required development of marketplace-specific know-how are omitted. Based on SAP Business Technology Platform and, therefore, the high-performance HANA database, merchants and manufacturers face the challenges of modern e-commerce with innovative technology. Consequently, vendors optimally meet the requirements of today’s online customers to an easy ordering process, fast delivery and uncomplicated returns. This does not only provide for high customer satisfaction, but also enables increased sales revenues due to fast and efficient processes.

Benefit from our network – our partnerships

With FIS/TradeFlex, we are partners of online marketplaces and platforms. FIS/TradeFlex enables the fast and simple connection of the partner marketplaces and platforms as well as a seamless integration into your SAP system and process landscape. You additionally benefit from our expert knowledge about individual conditions on the marketplaces and platforms of our partners.

Availability of all important functions in the entire sales process

Sale via platforms such as Amazon, eBay, Mercateo or others involves numerous departments throughout your enterprise: from E-Commerce, via IT, Sales and Distribution, Finance and Accounting up to Marketing and Product Management. With FIS/TradeFlex, all departments involved benefit from a central software solution that bundles all interfaces, systems and information and ensures a seamless exchange of information. For employees involved, this means: No additional effort is required for maintaining data at different locations, all information is available in real time and automated processes support users in their daily work.

For SAP users, FIS/TradeFlex is the optimal solution: The intelligent application offers far more than a mere marketplace interface. As a central tool, it completely covers all sales process activities: from product placement via price and quantity determination, order creation in ERP as well as synchronization of fulfillment and billing up to the payment process with automated assignment of billing documents. The software can also be used to control cancelations and back processings in case of returns or credit memos in a central and digital way, which is completely integrated in SAP.

  • Management and consideration of different content information
  • Mapping of product variations
  • Available product quantities are automatically transferred to the online marketplace (also proportionate quantities)
  • Optional: pricing within the solution in consideration of the ERP price determination
  • By using the dynamic field and condition control, information can be transferred in an ERP-compliant manner
  • Deliveries and billing documents are transferred back to the marketplaces via message control
  • Automatic prevention of unnecessary goods dispatches
  • Reimbursement
  • Quick delivery and billing through automationQuick delivery and billing through automation
  • Returns notification via the marketplace
  • Back processing of payments in case of returns or credit memos
  • Payment process, incl. clearing of open items
  • -Automated posting of charges if they are considered for payment

FIS/TradeFlex for SAP Industry Cloud

Our FIS/TradeFlex e-commerce solution uses the Industry Cloud Portfolio solution by SAP. Industry Cloud offers SAP customers access to vertical solutions to achieve precise business results. SAP and its partners develop industrial solutions on SAP Business Technology Platform (SAP BTP), which are fully compatible with other intelligent Suite applications

High quality standards – our products are certified

SAP BTP customer success contest FIS/TradeFlex takes first place

FAQ on FIS/TradeFlex

FIS/TradeFlex is a middleware based on SAP Business Technology Platform used by companies to integrate any kind of online marketplace into the applied SAP system easily and quickly. Thanks to standardized processes, no development efforts will arise for the provider when integrating a marketplace. The application consistently covers all sales process steps from product listing and order-to-cash to back processing. All activities are managed centrally in the application and automated to the greatest possible degree. A holistic integration with the SAP system is always ensured. Consequently, providers benefit from crucial added values , such as increased range of coverage and customer satisfaction, and are more successful. 

  • Efficient processes through comprehensive and deep SAP integration 
  • Integrate new marketplaces with a few clicks and get started right away 
  • Tap new sales channels and customer groups – also internationally 
  • Automation of your marketplace business for minimum manual efforts 
  • End-to-end process coverage: from article selection to payment and return 
  • One login for all marketplaces: central management of all seller portals and operations in one application 
  • Full transparency of your marketplace business, incl. evaluations and reportings 
  • Convincing customer service due to an overview of all activities on the marketplaces and in the SAP system 
  • Intuitive user interface and role-based access for high user friendliness and acceptance 
  • Increased scalability and speed for your e-commerce 

Yes, an implementation nevertheless makes sense. As this is a cloud application, you can connect FIS/TradeFlex to your SAP ECC system as well as to your SAP S/4HANA system after the transition without losing the application setup. 

Only a few Customizing settings in the ERP system are required for using FIS/TradeFlex. No specific developments are required in the SAP system. Once a seller account has been registered and created on the respective marketplace, this marketplace can be connected after a few settings. 

Yes, this is possible. If no online shop is available, the data can directly be transferred from the SAP system. Normally, promotional data is adopted from a PIM system. When selecting a marketplace and if there is no promotional data, one has to bear in mind that this data is transferred through the marketplace. 

You can also use the FIS/TradeFlex application to connect international marketplaces and therefore quickly expand into other countries. In the application, you can select the existing content depending on the selling society and the marketplace in order to provide your customers with the best service. 

Interested in FIS/TradeFlex? Request personal consulting

Request now for FIS/Tradeflex – free of charge and without any obligation!

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Would you like to learn more about e-commerce? E-Commerce with the FIS Group

From B2C to B2B, from front end to back end, from interface to integration. Our longstanding experience in the area of SAP integration as well as the use of state-of-the-art technologies make the FIS Group a strong partner in e-commerce.

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Flyer:

FIS/TradeFlex – Integration of online marketplaces

Success Story:

Re-In Retail International successfully relies on FIS/TradeFlex for connecting online marketplaces

Success Story:

Automated, rapid and transparent processes in the marketplace business at the Pascoe pharmazeutische Präparate GmbH

FIS is your competent partner for marketplace connection, multichannel e-commerce and customer experience in the SAP environment. Our experts will be pleased to offer you individual consulting concerning our software solution for the B2B and B2C area. Please do not hesitate to call us or send us an e-mail.

Julia Bezold
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