Online marketplaces enable a fast and flexible tapping of new sales markets and customer groups as nowadays, more persons start their product search on online marketplaces than on Google. Marketplaces, such as Amazon, eBay, OTTO and Conrad offer unique benefits for enterprises in B2C as well as in B2B, which include, for instance, their international reach, a nearly unlimited article selection, individual advertising opportunities and optional shipping services. In order to exploit these benefits and achieve higher margins including maximum customer satisfaction, a deep integration of the systems involved should be generated.
All online marketplaces and sales platforms in one application
FIS/TradeFlex is the central puzzle piece that connects your SAP system landscape and the sales platforms of your choice. The connection requires only a few clicks, and you can get started right away. Regardless of whether you are entering the online trading market or are already active on marketplaces and want to fine-tune your processes: FIS/TradeFlex is used to manage all seller portals and activities centrally and clearly in just one application. Automated processes – from product placement via billing and payment process up to potential back processing – reduce manual efforts, enable efficient processes and form the basis for your success on online marketplaces.
Your benefits by using FIS/TradeFlex
- Efficient processes through comprehensive and deep SAP integration
- Automation of the marketplace business for minimum manual efforts
- End-to-end process coverage: from article selection to payment and returns delivery
- Integrate new marketplaces with a few clicks and get started right away
- One login for all marketplaces: central management of all seller portals and operations in one application
- Full transparency of your marketplace business, incl. evaluations and reportings
INTERESTING DOWNLOADS
FIS/TradeFlex – Integration of online marketplaces
Re-In Retail International successfully relies on FIS/TradeFlex for connecting online marketplaces
Our References – the best evidence
Before using FIS/TradeFlex, it was not clear to us what facilitation this solution would provide us with for sales processing in SAP. By connecting diverse marketplaces and the automated processes, we have incredibly gained in reach. The FIS/TradeFlex implementation is a success for us in all respects.
It is a great advantage that FIS is responsible for the process-related aspects. They include the listing of new products, complete order-to-cash processing and returns/cancelation processing. For us, this means in particular that we have more resources for the strategic orientation of our marketplace connections.
During the time of temporary store closures, the idea of connecting some stores as sellers to the Voelkner marketplace was developed. The product portfolio is currently still restricted to old stocks, residual items, reserves for special depreciation, etc., which we can offer to a wide range of customers in this way. With FIS/TradeFlex, we enjoy the luxury of full integration with completely automated processes. Some stores have meanwhile been connected successfully. Currently, nothing can prevent a successful rollout.
With FIS/TradeFlex, it is very easy for us to place offers and it saves us a considerable amount of time compared to other solutions. Furthermore, background processing with automatic order creation, order release and payment processing in SAP is an enormous relief for us.
Availability of all important functions in the entire sales process
Sale via platforms such as Amazon, eBay, Mercateo or others involves numerous departments throughout your enterprise: from E-Commerce, via IT, Sales and Distribution, Finance and Accounting up to Marketing and Product Management. With FIS/TradeFlex, all departments involved benefit from a central software solution that bundles all interfaces, systems and information and ensures a seamless exchange of information. For employees involved, this means: No additional effort is required for maintaining data at different locations, all information is available in real time and automated processes support users in their daily work.
For SAP users, FIS/TradeFlex is the optimal solution: The intelligent application offers far more than a mere marketplace interface. As a central tool, it completely covers all sales process activities: from product placement via price and quantity determination, order creation in ERP as well as synchronization of fulfillment and billing up to the payment process with automated assignment of billing documents. The software can also be used to control cancelations and back processings in case of returns or credit memos in a central and digital way, which is completely integrated in SAP.
Benefit from our network – our partnerships
With FIS/TradeFlex, we are partners of online marketplaces and platforms. FIS/TradeFlex enables the fast and simple connection of the partner marketplaces and platforms as well as a seamless integration into your SAP system and process landscape. You additionally benefit from our expert knowledge about individual conditions on the marketplaces and platforms of our partners.
Conrad B2B Marketplace
The Conrad Sourcing Platform is your distribution channel for the entire technical operating supplies and enables customers easy, fast and comprehensive procurement- also for your products. As a Conrad partner, you can also reach new customers and markets, quickly expand your distribution channels, use brand awareness to reach key accounts and position your brands and products in a high-quality environment.
Kaufland.de – the marketplace with growth boost!
Kaufland.de is one of the fastest growing online marketplaces in Germany. The marketplace combines concentrated trading power with state-of-the-art platform technology. With around 32 million monthly online visitors and 1,300 stores in 8 countries, Kaufland.de offers high brand awareness both online and offline, ensuring optimum reach for your offers. Sell your products on Kaufland.de and take advantage of numerous benefits offered by the marketplace.
METRO Online Marketplace
Become a part of the seller community of the METRO online marketplace and benefit from Europe’s largest HoReCa network (hotel, restaurant and catering sector).
As a bridge between sellers and the HoReCa community, the METRO online marketplace offers an innovative and independent platform that covers and constantly extends the deepest and widest non-food assortment.
OTTO Market
For more than 60 years, OTTO has been one of the most successful e-commerce companies and the largest fashion and lifestyle online retailer for consumers in Germany. Cooperation between partners with the goal of mutual and sustainable success make OTTO Market a strong partner in e-commerce. OTTO Market is OTTO’s new marketplace and the central point of contact for all retailers who want to sell their products on otto.de.
Unite – the B2B network of the Mercateo Group
The unite.eu B2B network is based on almost 20 years of e-commerce experience of mercateo.com and focuses on the European economic area. Buyers benefit from standardized digital purchasing processes with Unite. For offering retailers and manufacturers, the platform provides access to a large customer network and e-procurement systems.
voelkner marketplace
the fields of electrical engineering, tools, IT, household and many more, over 6.3 million satisfied customers not only have access to products and services, but also enjoy the simple as well as smooth shopping experience on voelkner. In addition, the voelkner marketplace offers sellers the ideal opportunity to showcase their own products perfectly and sell them successfully.
Cdiscount Marketplace
Cdiscount is a leading French e-commerce website with over 18 million visitors per month. The wide product range covers all categories including IT, home, fashion, household appliances and much more. During the onboarding phase, you will receive support from a dedicated account manager. To increase your visibility, Cdiscount Advertising offers a variety of tailored solutions, such as Sponsored products, Headline, Intelligent Discount Coupons and other premium formats. With Cdiscount Fulfillment, you leave the logistics to us and benefit from our logistics network.
Marketplaces of your choice – only a few clicks away
With FIS/TradeFlex, you can fast and easily connect B2C and B2B platforms. Thanks to standardized processes, no development efforts will arise for marketplace connection. You select the marketplaces – FIS/TradeFlex implements the connection and automates processes.
The following online marketplaces and platforms are already available in FIS/TradeFlex. Your requested marketplace is not included? Please contact us. We constantly enhance our portfolio. We will be pleased to connect the marketplaces of your choice in a prioritized manner.
- Amazon
- Cdiscount
- conrad
- eBay
- Fnac
- Galaxus
- kaufland.de
- Mano Mano
- Metro
- OTTOmarket
- Unite Mercateo
- Voelkner
For providers using FIS/TradeFlex, the connection of resource-intensive API interfaces and the required development of marketplace-specific know-how are omitted. Based on the SAP Business Technology Platform, i.e. the high-performance HANA database, distributors and manufacturers face the challenges of modern e-commerce with innovative technology. Consequently, vendors optimally meet the requirements of today’s online customers to an easy ordering process, fast delivery and uncomplicated returns. This does not only provide for high customer satisfaction, but also enables increased sales revenues due to fast and efficient processes.
SAP BTP customer success contest 2021 FIS/TradeFlex takes first place
For an easy and fast increase in process efficiency and sales in the marketplace business, Re-In Retail International GmbH decided to use FIS/TradeFlex. Watch the video and see how Re-In benefits from using this application.
The project’s objective was to reduce manual efforts in the marketplace business and to enable an easy connection of numerous marketplaces. By using the FIS/TradeFlex solution, automated processes are ensured in the entire order-to-cash management– to achieve higher celerity and growth in the marketplace business. Find out more in the SAP customer success story.
We Make You Strong on Online Marketplaces – FIS/Tradeflex and Medienwerft
FIS/TradeFlex ensures the consistent automation of your marketplace business processes due to its deep SAP integration. In addition, Medienwerft, as part of the FIS Group, is responsible for the optimization of your brand shop at Amazon & Co.
Benefit from our all-inclusive package for your success on online marketplaces.
FIS/TradeFlex for SAP’s industry cloud
Our e-commerce solution FIS/TradeFlex works with the industry cloud portfolio from SAP. The industry cloud gives SAP customers access to vertical solutions to drive tangible business outcomes. SAP and partners build industry solutions on SAP Business Technology Platform (SAP BTP) and are interoperable with other intelligent suite applications.
High quality standards – our products are certified
Applications developed on the SAP Business Technology Platform provide an integration potential with other SAP Cloud solutions. FIS/TradeFlex is certified accordingly by SAP.
FAQ on FIS/TradeFlex
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More InformationCarlos Commerce and the INTEGRATION OF ONLINE MARKETPLACES
Carlos Commerce is a successful e-commerce manager of Algorithmus GmbH. The company stores all its information safely in an SAP ERP system. To tap new customer groups and sales potentials, Carlos would additionally like to trade on online marketplaces. As the respective marketplace islands are unfortunately very far off, he would like to generate a seamless and safe connection to enable a fast and flexible sale of his products there.
Carlos makes a decision in favor of the innovative FIS/TradeFlex satellite, which ensures a consistent connection of marketplaces to the SAP ERP system – fully integrated, automated and without separate development efforts.
The satellite “orbits” between Algorithmus GmbH and the online marketplaces. Due to permanent radio connections between the islands, a deep integration of the marketplaces with Carlos’ SAP system is generated: Information from the SAP system will get to the online marketplaces and back in an automated, fast and always up-to-date-manner. In this way, the FIS/TradeFlex satellite covers the entire sales process and supports Carlos in the sale of his products, e.g. on eBay or Amazon.
The satellite can be used to send products automatically to the marketplace islands. Thanks to margin calculation, only suitable products are offered. Via the radio connection, also current product information from Carlos’ PIM and ERP system is transferred and marketplace information directly received by the systems.
The satellite even transmits inbound purchase orders – the shopping carts of marketplace customers – immediately to Carlos’ SAP system in an ERP-compliant manner. Information, such as goods and invoice recipient, is entered there and the goods dispatch is initiated automatically. In this way, Carlos keeps an overview of all purchase orders and customers are pleased with fast deliveries.
The satellite immediately and reliably transmits the sales Carlos has achieved on the online marketplaces back to the SAP system. Carlos can easily retrace the payment receipts as the satellite has already assigned the revenues automatically to the associated purchase orders and open items cleared. A financial back processing in case of returns or credit memos is no problem either.
With FIS/TradeFlex, Carlos always keeps an overview of his entire activities on the marketplaces. It enables a fast transmission of products to additional islands at any time and an easy and consistent connection of these online marketplaces to his SAP system. Carlos is determined to distribute his products on numerous other marketplaces in the future by using the satellite.
Optimized processes for customer-centric departments
SAP Commerce Cloud
SAP Commerce Cloud is the advanced platform for your successful e-commerce. Convince your customers by an excellent shopping experience!
SAP Business Technology Platform
Software applications from the cloud need to be continuously connected to the ERP system in order to avoid data silos. The FIS professionals use the SAP Business Technology Platform to implement continuous and efficient processes for hybrid IT landscapes as well.
Downloads
FIS/TradeFlex – Integration of online marketplaces
Re-In Retail International successfully relies on FIS/TradeFlex for connecting online marketplaces
Automated, rapid and transparent processes in the marketplace business at the Pascoe pharmazeutische Präparate GmbH
FIS is your competent partner for marketplace connection, multichannel e-commerce and customer experience in the SAP environment. Our experts will be pleased to offer you individual consulting concerning our software solution for the B2B and B2C area. Please do not hesitate to call us or send us an e-mail.
