Online trading has become an essential part of a digitized world – in B2B as well as in B2C. Even if the purchasing behavior of business customers increasingly equals the private customer area, there are massive differences between B2C and B2B as far as the implementation of the respective e-commerce strategy is concerned.  

Even the subdivision into e-commerce for private and business customers, however, is only a rudimentary first step because there are numerous individual possibilities to be successful in e-commerce. Whether a complete solution or individual e-commerce modules make sense for your enterprise depends on your objectives, the existing system landscape and, last but not least, on the available budget. In any case, it is essential to have a partner who can provide individual consulting and end-to-end implementation of your projects.  

The experts of the FIS Group have a holistic view of your commerce processes: from B2C to B2B, from front end to back end, from interface to integration. Our longstanding experience in e-commerce, our expertise in the area of SAP integration as well as the use of state-of-the-art technologies make the FIS Group a strong partner in e-commerce.  

Together with you, we will find a suitable approach for your enterprise, your processes and your budget.

SAP Commerce Cloud

SAP Commerce Cloud is available for companies as an omnichannel platform in the e-commerce sector. This application can be used to easily implement attractive international online shops both for the B2C and B2B business. SAP Commerce Cloud is a holistic solution that includes Product Information Management as well as a smart Content Management system with WYSIWY editor.  

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FIS/eSales

FIS/eSales offers you easy and fast initial access to B2B e-commerce. It contains predefined processes, all shop functionalities for your online business and integrated interfaces in the standard version. FIS/eSales provides you with a shop solution that can be customized and connected to your ERP system. 

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FIS/TradeFlex

In online trading, online marketplaces are an important sales channel for increasing the range of coverage and sales volumes. Companies use FIS/TradeFlex to easily and seamlessly integrate online marketplaces into their SAP system. The application covers the entire sales process from product listing and payment process to back processing. 

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SAP Composable Storefron

SAP Composable Storefront has been designed as a headless storefront for SAP Commerce Cloud. Thanks to the headless approach with the back end and the front end being separated from each other, new functions can be implemented faster in the storefront.

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Composable Commerce

Agile, scalable, individual: Composable Commerce enables enterprises to connect different tools such as Search or CMS to their commerce platform via interfaces and, in this way, turn it into a customized e-commerce environment. 

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UX/UI Design

In addition to the technology, the success of a commerce platform is decisively determined by the user experience. By means of user-centered digital touchpoints in the professional UX/UI Design, customer satisfaction, conversion and sales volume can be verifiably increased. 

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Distinguished SAP EXPERTISE OF THE FIS GROUP

SAP’s Competency Framework demonstrates the expertise a consulting and implementation partner has in a particular area.  

Within the SAP Competency Framework, FIS and Medienwerft have achieved the highest partner status in the area of customer experience – i.e. the CX Expert status, which designates the FIS Group as experts in the areas of e-commerce, sales, service and marketing. 

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At this year’s SAP Diamond Initiative, FIS Informationssysteme und Consulting GmbH was recognized as a Focus Partner in the field of “Retail & Consumer Products”. This once more confirms the SAP expertise of FIS.  

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Lean Commerce FOCUSING ON THE ESSENTIAL 

Skills shortage, dire economic straits, cost saving. There are many reasons why companies long for an e-commerce strategy that is efficient in all areas – both in process and cost design.  
Lean commerce is the approach of the FIS Group to put this wish into practice.  

What is behind all this?  

Our experts streamline your e-commerce processes:  
We will check procedures, systems and costs and analyze where optimization potentials can be found. With our experience in the area of Composable Commerce, we will provide competent consulting for tailored orchestration of your used solutions, the selection of appropriate new tools and the reduction of unnecessary costs. We will always find a suitable solution for lower costs and more e-commerce.  

Interested in E-Commerce? Request personal consulting

Request now for FIS and SAP solutions – free of charge and without any obligation!

Further modules for successful e-commerce

SAP Sales Cloud

SAP Sales Cloud is the advanced CRM solution out of the cloud. It supports the sales and distribution department in any activities from lead management to contract management. The Sales Cloud solution can be used anywhere at any time through the integration of e-mail and telephony as well as a mobile app.

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SAP Service Cloud

SAP Service Cloud is the advanced CRM solution for call centers and ticket management. With this solution, customer requests are intelligently assigned to the right employees and processed holistically. Moreover, it supports employees in managing service and maintenance contracts, equipment and knowledge.  

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SAP Field Service Management

SAP Field Service Management is an application for professional deployment planning of field service technicians, vehicles, materials and tools. Here, the solution supports employees in charge of service in the entire process from service requests to final billing.

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