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Becoming the World Digitization Champion with FIS

On the occasion of this year’s FIS Innovation Day, FIS impressively proved how agile and digital challenges can be faced in a constructive way.

The FIS Innovation Day 2018 reached a new record number of visitors: on May 15-16, 300 participants attended this event at Schweinfurt Maininsel Conference Center to learn how they can leave the playing field of digital transformation as winners.

High-profile keynote speakers set the framework for a multifaceted program including lectures, workshops, live forums and guided tours concerning trendsetting topics. Bert O. Schulze, VP Product Management & Co-Innovation at SAP, outlined the innovative possibilities provided by the new SAP S/4HANA product generation: Automated and voice-controlled processes based on HANA data and used to automatically distribute tasks to an employee via Machine Learning are no longer visions of the future.

Companies that are not able to adapt themselves quickly enough to new technological developments will soon be the victims of digital Darwinism, augured Prof. Dr. Ralf T. Kreutzer, professor of Marketing at the Berlin School of Economics and Law. Digitization was the central thread of the entire program. Ralf Bernhardt, chairman of the FIS management board, emphasized that digital transformation only works if it is handled as overall concept of innovation, processes and technologies.

Lectures and six interactive innovation platforms provided opportunities to exchange opinions with FIS professionals and actively test new solutions on the system. Digitization the visitors could touch was not only offered in the FIS innovation lab focusing on smart solutions and agile project work. During the Warehouse Logistics live forum, for instance, the visitors learned how automated conveyor systems can accelerate the warehouse processes in the SAP EWM environment. The Touchpoint Management forum showed how SAP Hybris unites the marketing, sales and service departments and enables an overall customer communication. Another forum presented FIS cloud products used to support the HR area, such as the FIS/Berichtsheft app for apprentice’s digital report booklet or the new applicant management tool. 

The practice-oriented workshops were also booked out in a flash. Small teams used creative design thinking methods to find out how established business processes can be digitized. The participants of the SAP Hybris workshop learned how an IT solution helps generating sales. Small groups worked on a campaign for an international B2B company: the participants got familiar with the workflow from target group definition to its implementation in different channels and experienced live how SAP Hybris Commerce and SAP Hybris Marketing simplify and automatize this workflow.

FIS and its customers celebrated magical moments during the evening event. Atmospheric top acts set the scene for the 25th company anniversary: live music, artistry, body art and magic characterized the evening. The artists presented visually what has made FIS so special over the last 25 years: the professional juggling with the balls of the new digital world.

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