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DSAG Annual Congress 2019: FIS Places the Focus on Customers

In Nuremberg, FIS, an SAP partner with "Gold" status, shows how companies can consistently focus on the needs of their customers in times of digitization and inspire them with digital solutions.

“And Action! Consistent promotion of digitization”: this is the motto of the 20th DSAG Annual Congress taking place from September 17 to19 at the Nuremberg Exhibition Center. During the biggest and most important event of the German-speaking SAP user group, FIS presents relevant new developments in the fields of SAP C/4HANA, HR, warehouse logistics and SAP S/4HANA.

At trade show stand I2, the FIS professionals describe the role of well-informed and networked customers in times of digitization, how to use this role as a business opportunity and how to live customer centricity in the process world. In a showcase, Stefan Seufert, manager of the Customer Development Projects team at FIS, presents individual FIS developments and new technologies using CMS Dienstleistungs GmbH as an example. The focus is on mobile and cloud-based solutions as well as individualized SAP solutions.

In his lecture, Marcus Michel, CMS-IT manager of CMS Dienstleistungs GmbH, explains the digitization strategy of the CMS Group. He gives practical insights on how CMS, a wholesaler in paint products, creates the basis for the digitization of business processes using mobile FIS applications.

Karl Dieing, Vice President Information Technology of Kässbohrer Geländefahrzeug AG, reports on how to set new standards for external sales forces and service departments using FIS solutions and SAP Sales Cloud.

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