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FIS/PackingCenter

SAP Packing Station with Efficient KEP Integration

FIS/PackingCenter is a solution integrated in SAP S/4HANA and based on SAP Business Technology Platform that controls pack and shipping processes directly in the warehouse. Companies pack consignments without media changes, integrate shipping service providers in a structured way and keep an eye on all relevant information from packaging data and shipping parameters to tracking information.

Dominik Spahn

Productmanager at FIS

What is FIS/PackingCenter?

FIS/PackingCenter is an SAP-integrated solution for mapping and controlling pack and shipping processes directly in the warehouse. The software solution supports users at the packing station through system-guided process flows and enables the central processing of all relevant information – from packaging data and shipping parameters to tracking information – between different systems and without media changes. This reduces manual work steps, avoids errors and increases transparency in shipping processing.

This SAP packing station solution is designed in such a way that packaging processes can be mapped in different SAP warehouse contexts. Currently, the focus is on SAP Extended Warehouse Management (SAP EWM). Perspectively, however, FIS/PackingCenter is designed in such a way that further scenarios, such as SAP Cloud ERP, can be integrated to enable a flexible and sustainable use.

Technologically, FIS/PackingCenter is based on SAP Business Technology Platform (SAP BTP). This platform is the basis for an advanced and scalable architecture and enables the central mapping of pack and shipping processes.

The integrated interface to shipping service providers is another core component of the solution. FIS/PackingCenter supports the integration of about 300 KEP service providers and ensures that shipping labels, tracking numbers and further shipping-relevant data are directly created in the pack process and transferred automatically. In this way, companies can efficiently control their shipping processing irrespective of the service provider and, at the same time, they keep a central overview of all packages and shipments.

FIS/PackingCenter status display

What are the challenges at the packing station and in the shipping process?

In many logistics locations, pack and shipping processes are still characterized by manual activities and the use of several system landscapes separated from each other. Shipping data must often be transferred to external shipping service provider portals or shipping labels created manually. These media changes entail increased time expenditure, errors and restricted transparency concerning the shipping status.

Complex task specifications without integrated solution:

Manual transmission of shipping information between SAP and external systems 

Error-prone pack processes, e.g. due to wrong article assignment or missing picking validations

Double inbound deliveries to the same customer due to missing overview of parallel deliveries

Time-consuming label creation outside the SAP system

Low transparency concerning the status of individual shipments and shipping costs

Restricted flexibility when it comes to changing the pack process or shipping type at short notice

Limited process support at the packing station, in particular without seamless scanner integration that enables a quick and error-free entry of articles and handling units (HU)

Articles and HUs can be entered, validated and confirmed automatically to SAP EWM directly at the packing station due to the scanner integration in FIS/PackingCenter. This reduces manual entries, accelerates the pack process and ensures that data is always correct and currently available in the system.

What are the core functions of FIS/PackingCenter?

FIS/PackingCenter controls the pack and shipping processes directly at the warehouse work center and is directly integrated in SAP EWM. The FIS logistics solution supports users with clearly structured process control, scanner integration and HU management.

Overview of functional scope:

Definition of work centers

Work centers are defined before users work in the system. The warehouse number from SAP EWM as well as the associated work center are selected here. The work center definition includes further settings such as:

  • Permit multiple logons per work center
  • Check consolidation groups
  • Integrate label printer, A4 printer and weigh scales

Logon to work center and worklist

Subsequently, the user can log on to their work center.

Screenshot der Softwareoberfläche „FIS/PackagingCenter“ im Bereich „An Arbeitsplatz anmelden“. Oben befinden sich Filterfelder für Lagernummer, Arbeitsplatz und Status sowie ein „Start“-Button. Darunter wird eine Tabelle mit Arbeitsplätzen angezeigt, einschließlich Angaben wie Lagernummer (FIS1), Arbeitsplatz (VERP), Bezeichnung („Allgemeiner Packplatz“), Status („Frei“), WE/WA-Status, Benutzer, Lagertyp, Lagerplatz und Anmeldezeitpunkt.
FIS/PackingCenter Logon to the work center

Next, a worklist containing all deliveries is displayed for which stocks are available on the corresponding storage bins. The worklist therefore creates the basis for further pack and shipping steps and ensures a clear presentation of the deliveries to be edited.

Screenshot der Softwareoberfläche „FIS/PackagingCenter“ im Bereich „Arbeitsvorrat auswählen“. Oben befinden sich Filterfelder wie Lieferung, Empfänger-ID, Spediteur-ID und Konsolidierungsgruppe sowie ein „Start“-Button. Darunter wird eine umfangreiche Tabelle mit Lieferungen angezeigt, inklusive Spalten für Liefernummer, Empfänger, Adresse, Ort, Land, Route, Incoterm, Spediteur, Versandbedingungen, Konsolidierungsgruppe und Gesamtgewicht. Jede Zeile ist per Checkbox auswählbar; unten rechts befindet sich ein Button „Verpacken“.
FIS/PackingCenter Display of the worklist fields – worklist search

Forwarding agent settings

In the back end, the shipping service providers are synchronized with the interface in the forwarding agent settings. This enables the selection of the corresponding carrier during packing. New freight forwarders can easily be created by taking the relevant business partners from the SAP system and assigning a forwarding agency to them within FIS/PackingCenter. All in all, about 300 carriers are available for the interface.

Packing

The central function of FIS/PackingCenter is the packing of deliveries:

  • The user selects one or several deliveries from the worklist that are to be packed
  • Logical checks can be executed, e.g. to make sure that two different carriers or consolidation groups cannot be combined in the same packaging
  • All articles are visible in the packaging view and the user can create shipping HUs, e.g. pallet, cardboard box, wire mesh box
  • Several shipping HUs can be created. Within a shipping HU, additional articles can be mapped in further HUs so that even complex pack structures are enabled, e.g. packages or cardboard box in wire mesh box
  • After packaging completion, the HU as well as the entire storage process are closed and the corresponding shipping labels created. At the same time, communication with the selected carrier takes place via the interface to register the corresponding shipping data.
Screenshot der Softwareoberfläche „FIS/PackagingCenter“ im Bereich „Verpacken nach Lieferung“. Oben werden Informationen zum Warenempfänger sowie Status- und Versanddaten angezeigt (z. B. Kommissionierstatus „Abgeschlossen“, Spediteur und Incoterm). Links befindet sich eine Liste unverpackter Positionen mit Handling Units, Produkten und Mengen. Rechts werden Versand Handling Units dargestellt, inklusive Details wie Packmittel, Netto- und Bruttogewicht. Darunter ist eine Tabelle mit bereits verpackten Positionen sichtbar. Buttons wie „Packen“, „Alles packen“ und „Teilmenge packen“ sowie Funktionen zum Auspacken oder Erstellen von Unter-HUs stehen zur Verfügung.
FIS/PackingCenter Packaging Dialogue

What benefits are provided by FIS/PackingCenter?

Packaging processes are directly mapped in the warehouse context, employees get a clear presentation of the packaging hierarchy and shipping data can be transferred to connected service providers in a structured way. Packaging, dispatch preparation and the integration of shipping service providers are connected seamlessly with each other.

The FIS logistics solution makes the packing station more manageable and assists warehouse workers with clear information on the current shipping status. At the same time, shipping data is transferred in a structured way and service providers are directly integrated into the process. This reduces the number of manual interim steps, processes are simplified and shipping can be made more reliable.

The following benefits are provided:

Packing directly in the warehouse process

FIS/PackingCenter maps the packaging process directly where warehouse logistics takes place. Employees do not have to switch between different systems or confirm data if they want to pack consignments. This reduces media changes and ensures a consistent process flow from packing to shipping.

Flexible response if orders change at short notice

If a consignment changes just before goods issue, missing or additional articles can be added more easily. Packing and shipping processes already triggered do not have to be undone with much effort. This provides greater scope in the daily business and helps transparently map short-term adjustments.

Clear overview of packaging structures and improved usability

The solution provides a clear user interface as well as a graphical presentation of the packaging hierarchy. Articles, cardboard boxes and pallets can be assigned clearly, which makes orientation in the pack process easier. Through the existing scanner integration, work steps are executed more easily and quickly without permanently switching between different dialogs or entry fields – which makes operation and clarity more convenient.

Easy integration of shipping service providers

Via an integrated interface, FIS/PackingCenter can be connected with approx. 300 shipping service providers and forwarding agents without companies having to maintain all these interfaces themselves. Shipping data is transferred transparently and processes concerning label and dispatch preparation are supported reliably. This reduces the workload of the internal IT department and facilitates the cooperation with different courier services, express services and express delivery companies for outbound deliveries.

More transparency in the shipping process

Shipping information such as tracking numbers and status messages can be provided centrally. In this way, employees in sales or customer service get information on delivery statuses more quickly. This improves traceability and strengthens the communication with customers.

Scalability for small and large shipping volumes

The solution enables the adjustment to different shipping quantities. It can be applied both for smaller shipping volumes and larger shipping structures. It is therefore no pure add-on for complex bulk parts stock only but a solution focusing on real needs.

A solution for different SAP warehouse scenarios – from EWM to cloud

FIS/PackingCenter is designed in such a way that packaging processes can be mapped in different SAP warehouse contexts. Currently, the focus is on SAP EWM. Perspectively, further scenarios such as public cloud or other system environments can also be included. This creates a more uniform basis for packing even if not each location is structured in the same way.

Sustainability on SAP Business Technology Platform

FIS/PackingCenter is based on SAP Business Technology Platform and therefore integrated in advanced SAP architectures. This creates a technological basis that fits with current and future system landscapes and cleanly supports packaging processes also beyond classical on-premises scenarios.

Conclusion

FIS/PackingCenter supports the mapping of pack and shipping processes directly in the warehouse process and the structured integration of KEP service providers. The solution reduces manual interim steps, creates a more clearly arranged packing station and improves transparency across the entire shipping process. The seamless integration in SAP EWM, high scanner support and the integration of approximately 300 shipping service providers ensure optimization and a consistent process flow from packing to delivery tracking. As a consequence, logistics companies benefit from fewer media changes, simplified process control and a solution that can be adjusted both to different shipping volumes and different SAP warehouse scenarios.

FAQ – frequently asked questions

FIS/PackingCenter supports employees at the packing station, reduces manual steps and enables the central processing of all relevant shipping information in a consistent process. There are different providers for SAP-integrated shipping software, e.g. FIS/PackingCenter or TAMOYA.

The KEP integration in SAP describes the integration of courier services, express services and express delivery service providers (KEP) into the SAP system landscape, e.g. in SAP EWM. The aim is to map shipping processes directly in SAP without having to switch to external shipping portals.

In doing so, shipping labels, tracking numbers and further shipping-relevant specifications are created and processed directly in SAP. Communication with the respective service provider takes place in an automated way via interfaces. Consequently, manual transmissions are no longer required and the entire shipping process remains consistent and traceable in the system.

When it comes to integrating shipping service providers, FIS relies on the partnership with software provider AEB. While FIS contributes its expertise in the development of SAP solutions and the integration of logistics processes, AEB is responsible for the integration and maintenance of more than 300 service provider interfaces within shipping logistics.

Currently, the focus is on SAP Extended Warehouse Management. System prerequisite: S/4HANA. However, FIS/PackingCenter is structured in such a way that further SAP warehouse scenarios, such as public cloud environments or other system landscapes, can also be supported perspectively.

FIS/PackingCenter addresses typical task specifications such as media changes between systems, manual data entries, missing transparency in the shipping process and complex adjustments just before the outbound delivery. The aim is to map packing and shipping processes directly in the SAP warehouse process.

FIS/PackingCenter leads users through the packaging process in a structured way, clearly provides all relevant information and enables the direct processing of articles, HU and shipping data at the packing station. As a consequence, errors are reduced and processes simplified.

FIS/PackingCenter has an integrated interface to approximately 300 KEP service providers. Shipping labels, tracking numbers and further shipping-relevant data are created directly in the pack process and transferred automatically.

The scanner integration enables the entry and validation of articles and HUs directly at the packing station. This reduces manual entries, accelerates the process and ensures that all data is correctly stored in the SAP system.

Yes, FIS/PackingCenter enables the change of products, materials and quantities even just before the outbound delivery. Missing or additional articles can be amended more easily without having to undo existing processes with much effort.

All relevant shipping information, such as tracking numbers, are provided centrally in SAP. As a result, warehouse, sales and distribution and customer service can access current information on a sales order at any time.

Yes, FIS/PackingCenter is scalable and can be used for small and large shipping volumes. It is therefore suitable for different company sizes and logistics structures.

FIS/PackingCenter is based on SAP Business Technology Platform. It is used as technological basis and enables a scalable and sustainable architecture as well as the integration into modern SAP system landscapes.

FIS logistics solutions are the perfect extensions to SAP standard. With FIS logistics solutions, you control your entire logistics digitally, transparently and efficiently – from goods receipt planning to the last mile. Through intelligent SAP integration, mobile applications and automation solutions, processes are accelerated, costs reduced and your supply chain made fit for the future.