Skip to content

FIS/eLabel

Label printing

This specialist article describes what is behind the FIS/eLabel label printing solution, how it works and the advantages it provides.

Stefanie Weber

Product Manager

As a product manager with long lasting experience in global product and brand management, I am responsible for the areas of e-commerce, Cloud ERP und Business Process Management with regard to the SAP and FIS solution portfolio at FIS. Learn more about me.

What is FIS/eLabel?

FIS/eLabel is the smart enhancement for your B2B online store that can be used by your customers to trigger repeat orders just by scanning labels. Be it on the storage rack, in the salesroom or in the workshop: one short scan will be enough to directly access the suitable article in the online store. In this way, FIS/eLabel ensures a smooth and individualized shopping experience.

What B2B functions does FIS/eLabel offer?

What counts above all in B2B e-commerce is process simplification. FIS/eLabel fulfills these requirements entirely. Your customers can generate individual labels for selected articles, choose from different sizes and attach them flexibly, e.g. directly at the storage bin. From now on, one single scan will be enough to trigger a repeat order instead of complex manual entries. This saves time, reduces entry errors and increases the satisfaction of your customers.

Produktseite im FIS-Onlineshop für ein schwarzes Damen-T-Shirt mit FIS-Logo. Das Shirt ist als verfügbar markiert und kostet 11,66 € pro Stück. Nutzer können die gewünschte Menge über Plus-/Minus-Buttons anpassen und das Produkt in den Warenkorb legen oder zu Listen, Labels oder einem Artikelvergleich hinzufügen. Unter dem Abschnitt „Plant Stock Availability“ kann per Button die Entfernung zum nächstgelegenen Standort berechnet werden. Unten werden verschiedene Standorte wie Schweinfurt, Gochsheim oder Grafenrheinfeld zur Auswahl angezeigt. Die Seite enthält zusätzlich Navigationsleisten für Social Media, Zahlungsmethoden, Service und Unternehmensinfos.
Play
Label printing with FIS | Smart label printing solution for B2B stores | To the product

How does the integration into the online store work?

Technical isolated solutions belong to the past: FIS/eLabel can be integrated into your existing online store quickly and easily. The communication between store and SAP system is fully automated including the mapping of individual customer conditions in the bar code. In this way, you ensure that every customer finds the suitable article with the right prices and quantity specifications – without additional effort.

How is customer satisfaction promoted by FIS/eLabel?

A decisive advantage when using FIS/eLabel is the long-term customer retention due to real additional benefit. You do not only offer a modern shopping experience but also an effective service that simplifies the daily routine of your customers. Maintenances and updates are automatically executed in the background so that your customers can rely on smooth processes.

What are the benefits of FIS/eLabel?

  • erstensEasy repeat ordering via scan: bar code scanning instead of manual typing
  • zweitensIndividual labels: selection from different sizes and bar code types
  • drittensPersonalization: insert photo or logo for individualized design
  • viertensSeamless integration: quick connection to your online store and your SAP system
  • fünftensAutomated processes: no maintenance efforts, no media changes
  • sechstensB2B conditions included: prices and agreements directly defined in the bar code
  • siebtensMore service, more retention: an additional touchpoint which will inspire your customers

What enterprises is FIS/eLabel suitable for?

The solution is suitable for every company using a B2B online store and wishing to provide its customers with an additional service in order to turn customers into regular customers.

Conclusion

FIS/eLabel takes label printing to the digital era and makes repeat orders in the B2B environment easier than ever before. With just one scan, customers have direct access to the requested product in the online store including individually defined conditions and automated processes. The solution ensures more efficiency, reduced error rates and a significantly improved shopping experience. FIS/eLabel becomes a practical helper for the customers’ daily routine due to its seamless integration into existing SAP and shop systems and its flexible label selection. In short: FIS/eLabel is not only a service but a real competitive advantage.